Contact Centres Embrace VOIP
One of the growing trends in the contact centre industry is the move towards voice over Internet protocol (VOlP) as means of reducing costs.
View ArticleVox to Offer Hosted Contact Centres for SMEs
Vox has announced that it is partnering with Ocular Technologies to deliver O!Connect â a hosted contact centre solution for small to mid-sized businesses.
View ArticleOcular Technologies Transforms
Customer engagement and digital experience solutions provider Ocular Technologies is currently undergoing a transformation, announcing the departure of chief operation officer (COO), Ebrahim Dinat, as...
View ArticleBright Pattern Selected by Ocular Technologies to Provide Customer Service...
Bright Pattern, a provider of omnichannel cloud contact center software for innovative companies, selected by Ocular Technologies, customer experience provider in South Africa
View ArticleSA's Ocular Technologies Appointed VAR for Genesys
Ocular Technologies, a South African customer engagement and digital experience solutions provider, has achieved Value-Add Reseller (VAR) status with Genesys, a provider of omni-channel customer...
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